FAQs
Unlike traditional ISPs that sell fixed speed packages, UPTICS delivers Smart Internet that adapts to your needs in real-time. Instead of paying for a one-size-fits-all speed package, our technology automatically optimizes your bandwidth based on what you’re doing – whether that’s gaming, streaming, or working from home.
Plus, every UPTICS package includes valuable extras at no additional cost:
– Content On Demand App for streaming
– Live TV App with 40+ channels
– UPTICS Shop access
– Island-wide WiFi coverage
Smart Internet adaptation is our innovative technology that intelligently analyzes your internet usage in real-time and automatically adjusts your connection to deliver optimal performance. For example: – When you’re gaming: It prioritizes low latency – During video calls: It ensures crystal clear quality – While streaming: It optimizes for buffer-free HD viewing – For everyday browsing: It maintains smooth, responsive speeds This means you’re always getting the right performance for your current activity, without paying for speed you don’t need.
We make it easy to find your perfect match:
1. Take our quick 2-minute Smart Match Quiz to get a personalized recommendation based on your usage patterns and needs
2. Choose from our purpose-built packages:
- Home Vibes ($212): Perfect for everyday internet use
- Binge & Lime ($232): Optimized for streaming
- Game Pro ($252): Ideal for serious gamers
- Home+ ($322): Best for families with multiple users
- Mega ($417): For power users
- Max ($752): Ultimate performance for businesses
Not sure? Our team is happy to help you choose the perfect package for your needs.
We’re currently launching in El Dorado and expanding across Trinidad in phases:
Phase 1 (Current):
- El Dorado
- Diego Martin
- Port of Spain City
- San Juan/Laventille
- Tunapuna/Piarco
- Arima Borough
Enter your address on our website to check availability in your area. Not covered yet? Sign up for notifications and we’ll let you know when UPTICS arrives in your neighborhood.
Every UPTICS package includes:
Core Service:
- Smart Internet with real-time adaptation
- Advanced network security
- 24/7 customer support
Free Entertainment:
Content On Demand App
- Video streaming
- Music streaming
- Basic gaming
- Podcasts
Live TV App (Uptv)
- 40+ channels
- Playback feature
Additional Features:
- UPTICS Shop access
- Public WiFi connectivity
- Usage insights dashboard
- Smart prioritization
Getting started with UPTICS is easy:
- Check Availability: Enter your address on our website
- Choose Your Package: Take our Smart Match Quiz or select from our packages
- Schedule Installation: Pick a convenient time for our team to visit
- Get Connected: Our technicians will set up your service and ensure everything is working perfectly
Launch Offer: Sign up now and get your last two months FREE!
Ready to experience Smart Internet? Click ‘Check Availability’ to begin.